Frequently Asked Questions
Everything you need to know about your journey to glowing skin.
Are goPure Beauty products cruelty-free and vegan?
Yes, we are proudly 100% cruelty-free. We do not test our products or ingredients on animals. Most of our products are also vegan; please check the specific product page for a full list of ingredients.
How long will it take to see results from my skincare routine?
While some users notice a difference in skin hydration immediately, we recommend consistent use for 30 to 60 days to see significant improvements in skin texture, tone, and the appearance of fine lines.
What is your return policy if a product doesn't work for me?
We offer a 60-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the products within 60 days for a full refund, even if the bottles are empty.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number. You can use this number on our website or the carrier's portal to see real-time updates on your delivery.
Are your products safe for sensitive skin?
Our formulas are designed with clean, high-quality ingredients and avoid harsh chemicals. However, we always recommend performing a patch test on a small area of skin before starting any new skincare regimen.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working hard to expand our shipping capabilities to more countries in the near future.