Returns & Exchanges
At goPure Beauty, we stand behind the quality of our skincare and offer a 60-day money-back guarantee to ensure your complete satisfaction with every purchase. If you are not entirely happy with your results, we make the return and exchange process simple and hassle-free.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to begin the process within 60 days of your purchase date.
Print Your Label
Select the items you wish to return or exchange and download your prepaid shipping label provided by our system.
Package Your Items
Safely place the products in their original packaging or a sturdy box and attach the prepaid label to the outside of the parcel.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing